Stop checking Google Maps by hand. Schedule the re-scan once and we keep watching the locations you care about - yours or a competitor's - then email you the new reviews as they appear. One dashboard for a single storefront or a franchise with hundreds of branches, so negative feedback reaches you while you can still do something about it.
A monitor is a saved reviews job on a schedule. It re-scans without manual intervention, so the latest reviews reach you rather than waiting to be fetched.
Reviews come back in the same 27-column schema as a one-off scrape, so anything you already built on that output keeps working.
The re-scan runs on its schedule without anyone remembering to trigger it, so the latest reviews arrive on their own.
Alerts land as new reviews are posted, so you can address a complaint before it settles into your public rating.
A single storefront or a franchise with hundreds of branches - all the feedback is centralised instead of scattered across listings.
A few examples of how teams put a reviews monitor to work.
Alerts arrive as new reviews are posted, so a complaint can be answered while it's still fresh rather than discovered during a monthly report - the difference between recovering a customer and reading about it later.
Point a monitor at the rivals in your city. Their new reviews arrive as rows alongside yours, so a rating slide or a fresh complaint theme shows up in your sheet instead of needing someone to go looking.
Across a franchise footprint, accumulated review history lets you identify trends, spot recurring issues and track customer satisfaction per branch instead of guessing from a handful of recent comments.
Pay-as-you-go with metered monthly usage - no subscription and no minimum. Your first 500 reviews are on us.
Every new account, one-time. No credit card required. All scrapers unlocked, full feature set.
Roughly $2 per 1,000 reviews, billed as metered monthly usage. The pre-flight estimator shows the cost of a run before you start it - no surprises, no compute units to translate.
Volume pricing, SLAs, dedicated workers, and bespoke onboarding for ongoing or very large pulls. Tell us about your numbers and we'll quote.
LIVESCRAPER10 at checkout.Most teams run the scraper once for the back catalogue, then leave a monitor on the same places.
The one-off pull. Every review on every location you care about, back as far as Google still serves them - the right way to build your review history.
Find the places first. Pull every business in a category and city - with place IDs you can paste straight into a monitor to start watching them.
Short answer: yes, when you only collect publicly visible reviews - and that's all we ever do.
A monitor reads exactly what any logged-out visitor sees on the listing; it just does so on a schedule instead of when someone remembers to look. As long as the data is publicly available and the process doesn't disrupt the site, there are no federal laws prohibiting it - repeating a lawful read on a schedule doesn't change that.
We follow GDPR principles by default, run no third-party trackers on the data layer, and your exports auto-delete after 30 days.
The questions we hear most. Anything else? Talk to us - humans, not bots, write the answers.
500 one-time free reviews on every new account - no expiry. After that it's $0.002 per review, pay-as-you-go - no card on file until you say so.
Livescraper's Google Maps reviews monitoring turns a one-off review export into a standing process. You add the businesses you want to watch and set the schedule, and the platform re-scans them without manual intervention - emailing you the new reviews as they are posted rather than waiting for someone to go and fetch them.
Every review comes back as the full record: reviewer name, star rating, complete review text, review date, photo URLs, owner replies and the stable identifiers for both the place and the review. Because the schema matches our Google Maps reviews scraper exactly, monitoring output drops into the same sheets, dashboards and sentiment models you already use.
Reputation teams use it to identify and address negative feedback before it harms their standing. Multi-location brands centralise every branch's feedback in one dashboard instead of checking listings one by one. Competitive and market-research teams point a monitor at a rival set and let rating drift and recurring complaint themes surface on their own.
Sentiment analysis and insights sit on top of the accumulated history, so you can identify trends, spot recurring issues and measure customer satisfaction over time. Billing is pay-as-you-go on metered monthly usage. Start free - your first 500 reviews cost nothing and need no credit card.
For reputation, competitor, and multi-location performance teams, Livescraper captures public review records from Google Maps listings on a schedule without code, proxy ownership, or manual re-checking. Change becomes measurable rather than anecdotal. Built for marketers, founders, agencies, sales teams, local SEO operators and researchers, the platform converts published feedback into structured fields covering rating values, review text, timestamps, business names, owner replies, reviewer indicators and location context.
Where recurring extraction affects reporting, campaign claims, or client evidence packs, the scope is fixed before collection begins: which listings are watched, how often they are re-scanned, and who is alerted. Feedback from every listing is centralised in one dashboard rather than scattered across individual pages.
For teams assessing Google Maps reviews monitoring against manual checking, Livescraper gives non-technical users a controlled operating model for reputation response, branch benchmarking, competitor tracking and customer language research. No brittle browser routine or standing engineering cost is required. Scope, schedule, fields and delivery routes are defined before collection begins. Evidence quality comes first.