No refund policy
We do not offer refunds once a service has been purchased and delivered. Due to the nature of digital services, once the requested service has been completed and delivered, it is considered final and non-refundable. We cannot take back or reverse a service once it has been processed.
Exceptions & issue resolution
While we do not provide refunds, we are committed to ensuring a smooth and satisfactory experience for our customers. If you encounter any of the following issues, we will work to resolve them promptly:
Technical issues
If there is an issue with the service due to a technical fault on our end, we will investigate and provide necessary fixes.
Scope mismatch
If the delivered service does not match the agreed-upon scope, we will rectify the issue to ensure compliance with the original agreement.
Acknowledgement
By purchasing our services, you acknowledge and agree to this No Política de Reembolso.
Contate-nos
If you experience any of the above issues, please contact our support team at contact@livescraper.com with the details of your concern. Our team will assess the situation and work on a resolution.
Effective date: 19 August 2023.